Spa Receptionist

Full job description

Yuen Foot Massage & Spa is looking to hire for a part-time or full-time Receptionist for our Downtown Coal Harbour, Richmond, and South Surrey Location (coming soon).

Experience Requirements:

Reception Experience

Customer Service

English speaker preferred.

Mandarin speaker is a bonus.

If you’re bright, driven, organized and willing to do whatever it takes to get the job done, THIS JOB IS FOR YOU! What we are looking for:

Reliable & Available

Previous Reception experience is preferred

Comfortable working in a fast-paced environment

Highly organized & self-motivated

Positive, Energetic team player and always willing to lend a hand

**Only applicants that submit their resume and a cover letter outlining why they believe that they are a good candidate will be reviewed.

Job Type: Full Time / Part-Time

Starting Salary Range: $18.25 to $19.00 /hour

Responsibilities

Greet and assist clients upon arrival, ensuring a warm and welcoming atmosphere.

Manage appointment scheduling and confirmations, optimizing the use of available resources.

Handle customer inquiries and provide information about spa services and promotions.

Process payments and maintain accurate records of transactions.

Collaborate with spa staff to ensure seamless service delivery and customer satisfaction.

Uphold cleanliness and organization of the front desk area to enhance the client experience.

Job Types: Full-time, Part-time

Pay: $18.25-$19.00 per hour

Benefits:

On-site parking

Store discount

Application question(s):

Where are you traveling from (City/Area) ?

This role involves managing bookings, greeting clients, and answering inquiries in a calm and professional manner. Can you describe a time when you handled a difficult or unhappy client? What was the situation and how did you resolve it?

Experience:

Receptionist: 1 year (preferred)

Work Location: In person

CONTACT KITTY:  604-773-8878

CONTACT EMAIL: yuenspacoalharbour@gmail.com