Careers

We are a growing company within a growing industry – and we’re always looking for enthusiastic go-getters to join our team. Here are our current job openings:

SERVICE TECHNICIAN (Home & Commercial)

You will be responsible for repairing commercial and home espresso machines and grinders. Espressotec Sales & Service is all about building long-lasting relationships with our customers through education and demonstrating that we are their go-to for all things coffee. We are currently looking for in-house as well as on-site technicians. Wage depends on experience with the opportunity for commission and benefits after three months.

Responsibilities

• Learn and maintain product knowledge on all the machines that we carry
• Troubleshoot espresso machines in to be serviced
• Provide estimates following documented policies and procedures
• Complete repairs and paperwork in a timely fashion
• Repair, clean, and calibrate espresso machines
• Servicing may be in-house or on-site
• Provide technical support for sales staff
• In-take of machines if sales staff are busy
• Maintain a clean workspace
• Other duties as required

Qualifications and requirements

• A high school diploma or equivalent with some background in mechanical and/or electrical fields. We provide in-house training on the machines that we carry and service
• Customer service experience
• Excellent oral and written English
• Ability to troubleshoot
• Dedication to the belief that individuals are entitled to respect, dignity and opportunity

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